To our valued customers:
in this times every year between mid-October to 15 January there a lot of packing traffic globe wide Due to the holiday season (11.11, Black Friday, Cyber Monday Christmas...), this time of the year is very busy all across the globe in all post services.
there's a lot of delays worldwide.
in most cases (70%) will get there package in time or in a minor delay.
in some cases, the package will delay between 8-25 days depending on the shipping method you choose and your local carrier.
We do have a delay insurance plan that covers your order after 45 working days.
If the item will not get to your address after 45 working days you will get a full refund!
ePacket especially for USA, UK, France, Canada, Russia and Australia, 6-12 work days, about 10 days on average, still, a few may take up to 4 weeks. (Ship in ONE work day)
ePacket for the USA, tracking website: https://www.usps.com/ Most packages will be delivered in 2 weeks, still, a few may take up to 3-4 weeks.
30% takes 5-7 days, 60% takes 8-12 days, 8% takes 12-15 days; 2% takes 15-35 days.
For Eu express, shipment status will remain "ready to ship" until the package is in Europe distribution center in the Netherlands
FAQ: The tracking website shows "Origin Post is Preparing Shipment" and no update then, why?
Please kindly understand the ePacket tracking website may show this Same status for up to 2 weeks, once it has been updated, it will be in your hands in several days.
popular tracking website: